Terms of Sale

Moody Monday is a second hand store focusing on selling used items by private individuals.

Moody Monday general terms

General terms


When booking a sales period, the seller agrees to comply with all of the rules, guidelines and conditions of Moody Monday Oy mentioned below. We reserve the right to make any and all changes.

We photograph some of the items on our social media.

This is a translation of our original Terms of Sale in Finnish. If there is any disconnect between the original and this translation, the stated fact in the original terms is still in full effect and as such makes the one in this translation invalid. Please ask for clarification if needed.

About the sale items:

You can bring clothes, shoes and accessories for sale. They must be in good condition, clean, non-damaged and season appropriate. If asked, the seller must provide proof of authenticity or the original purchase receipt for the more expensive items.

You cannot sell:

  • Stained, broken, worn-out or otherwise defective items

  • Fake (luxury) items or ultra fast fashion

  • Items that have a strong smell/scent or items that have animal fur on them

  • Household items, decorations, electronics etc.

  • Cosmetics (make up, perfume etc.)

  • Underwear

  • You can only sell new or practically new swimwear

  • Please do not bring items you don’t want people to try on

Moody Monday Oy holds the right to not display brought items for sale if they do not meet our standards. Please note that if you bring in items that we cannot display for sale at all, we do not return the sales period payment fully, but a 25€ handling fee will be deducted. Please ask our staff if you are unsure about your items, we will gladly be of assistance!

Booking a sales period and terms of booking:

You can book a sales period via email: info@moodymonday.fi or at our locations directly. Bookings for Vallila can be booked directly from Vallila location: vallila@moodymonday.fi.

Please note that the sales period must be paid before it begins or it will be automatically cancelled. Sales days are counted to be all of the days that the store is open. The sales period must be paid for at the time of the booking, either directly to the store or through an invoice received by email. All bookings are final. Payment reminder for invoices is 5,00€. You can only book a sales period for yourself, with your own name. You cannot book a sales period for someone else or with someone else's name.

Cancelling a booking & cancellation/handling fee:

If you are unable to sell during your booked sales period or if you have brought us items outside of the ones described in these terms so that we cannot put them up for sale, we will not refund the full sales period payment. A cancellation/handling fee of 25€ will be deducted from it. The payment difference will only be returned to a Finnish bank account. In a case of sudden illness, we will move the sales period forwards if requested by the customer.

A sales period that has not been paid by the time it is scheduled to begin will be cancelled automatically.

Pricing items, price tags & items missing a price tag/items left behind:

All items must be priced with Moody Monday’s own pricing stickers, so that our registers can read the barcodes. You’ll receive the pricing stickers, - backings and -attachments from us. You cannot use safety pins or other types of pins to attach your price tags (safety risk).

If an item is missing a price tag, our staff has to move it to a rack reserved for such items. A seller can recognize their own items from said rack after their sales period has ended or during it. We have a very low rate of items without price tags as long as a customer uses the tags and attachments they receive from us.

We will store items without price tags or items left behind from a sales period for 14 days. After this they will be delivered for recycling.

Sold items:

Sold items do not have exchange or return rights and as such we do not handle or accept reclamations. Moody Monday Oy is not liable for defective, broken or damaged items. Sold items are used and will be sold in the condition they are at the time of the sale. It is the responsibility of the buyer to carefully examine the item before making the decision to purchase it.

Our security system, broken or damaged items:

Our stores use an extensive alarm and security camera system. Theft is rare but always a possibility. The busier the location, the higher the risk grows. We provide a certain amount of alarms free of charge for the items a seller brings in to sell. You can rent more alarms from us inexpensively. We recommend the use of alarms as they prevent thefts effectively. Please ask advice from our staff on how to use the alarms. Alarms attached incorrectly or in the wrong spot do not prevent thefts.

Moody Monday Oy is not liable for stolen or broken items. Moody Monday Oy is not liable for the destruction of the sales items in case of a break in, fire or any other reason not dependent on the company itself. Moody Monday Oy is also not liable in cases of items getting damaged or stained while customers try them on. 

Sales bank transfers & retrieving unsold items:

After a sales period has ended a sales transfer will be made within 7 business days to the bank account the customer has provided (we only transfer to Finnish bank accounts) if all unsold items from said sales period have been retrieved. Unsold items must be retrieved before we transfer the sales (All Inclusive). As you are retrieving your items, you must provide us with a valid identity card to prevent any malpractice. Extra bank transfers 2,50€/transfer. It is the responsibility of the customer to provide us with a valid Finnish bank account number within a month of the sales period ending. Otherwise we are unable to make the sales transfer.

Please note that we do not do any cash sales transfers.


All Inclusive -service

Please also read our general terms of sale.

Services included in All Inclusive-sales periods:

Pricing of the items, sales tracking in real-time, steaming of the clothes, alarming the most expensive items (over 10€) and setting the items up for sale. In addition we choose a random selection of items within the store to create outfits from and share them on our social media. In this service everything is included in the price.

We’ll price your items with expertise and put them up for sale on our best spots, the All Inclusive-racks where the display of items and outfits is alternated daily / whenever it is possible to boost the sales.

During your sales period you can use our real-time sales tracking system. In the system you can see which item (brand, size) has sold for which price. Please note that if the material or brand/identification tags have been cut off from the item, we cannot prove the brand or the material so we cannot mark it down on the price tag.

Items sold on All Inclusive-sales periods:

The general rules for items that we sell are listed in our general terms of sale above. 

In addition, to an All Inclusive-service you can also bring items that are placed in glass display cases such as jewelry and smaller accessories. 

Bringing in & retrieving the items:

You simply need to bring in your items (4-7 business days before the start of your sales period) and retrieve the unsold items within 2 business days after your sales period has ended. Please note that if you bring in items that are outside of these terms of sale or you bring them in late, it might delay the start of your sales period or cancel it completely.

At the end of your sales period the staff of Moody Monday will gather and pack your unsold items back to you, in the bags you brought the items in with. You’ll receive an email when the items are ready for pick up. As you are retrieving your items, you must provide us with a valid identity card to prevent any malpractice.

Maximum amounts of items & storing fee for bringing in excess items:

7 day All Inclusive-sales period (Basic package): maximum 50 items, out of which max. 4 can be pairs of shoes.

14 day All Inclusive-sales period (Max package): maximum 80 items, out of which max. 8 can be pairs of shoes.

To a Mini package maximum 20 items, out of which max. 4 can be pairs of shoes.

Please do not bring in more clothes/shoes/accessories than the maximum amounts mentioned here. For storing excess items that go over these maximums we will charge a storing fee of 25€/week. This fee will be automatically deducted from the sales transfer at the end of the sales period. 

Pricing rights:

As a customer books an All Inclusive-sales period they give Moody Monday Oy full rights to price their items. If you want to decide the prices yourself, please choose the better sales option for that, which is our “Do it Yourself”-sales period.


Moody Monday do it yourself sales period

Do It Yourself

Please also read our general terms of sale.

Services included in the sales rack rent of a Do It Yourself-sales period:

One meter wide sales rack, hangers, pricing stickers, price tag backings and attachments, and also 25 alarms / 7 days. You can rent more alarms from us for 0,25€/pcs. At the end of the sales period it is the responsibility of the customer to have our staff at the register remove all alarms from the items.

The staff of Moody Monday will clean and/or organize the sales rack daily and will do their best for all the clothes to always find their way back to the right sales rack.

You can restock your sales rack yourself throughout the sales period according to the store’s opening hours. Please note! You cannot overfill your sales rack at once. The recommended amounts are listed below.

Items sold on Do It Yourself-sales periods & the recommended amounts:

The general rules for items that we sell are listed in our general terms of sale above. 

In addition the accessories you bring to a Do It Yourself-sales period need to be able to be displayed on the rack neatly. For example headwear, scarves, handbags and jewelry that can be placed on hangers. Our stores also do have glass display cases, but the space is limited. If you are also bringing in items you’d like to place in the glass display cases (max. 2 items) our staff reserves the right to assess the amount of space left and if those items fit in the cases at that time or not.

You can bring around 35-50 items at once to the sales rack depending on the season. You can fit 4-5 pairs of shoes neatly on the shelf at the bottom of the sales rack.

Pricing, items missing price tags & discounting items:

It is the responsibility of the customer to price all items in our pricing system before the beginning of the sales period and to attach the price tags according to our instructions so that they will stay attached to the items. We recommend attaching the price tags at home before coming in to fill the sales rack.

We cannot sell items that are missing their price tags. They are placed on a separate rack reserved for such items, from which a seller can recognize their items during their sales period or at the end of it while emptying their sales rack.

Please note that we do not use discount percentages for sales rack and items. If you wish to discount an item you need to price it again in the system and come to the store to attach the new price sticker on top of the old one. This can be done free of charge.

Bringing in your items & restocking the sales rack during the sales period:

The seller can bring in their items to their sales rack either on the first morning of their sales period after the store has opened or the day prior 1 hour before the store closes. The items need to already be in a sales condition when bringing them in, for example you cannot bring your own steamer to the store with you.

You can restock your sales rack yourself throughout the entire sales period according to the store’s opening hours. You shouldn’t overfill the rack at once but rather come restock throughout the week. This makes it easier to organize/clean and draws buyers to it more. There is no limit on the maximum items you can price and bring in, as long as the rack stays manageable and is not too full at any given point.

Emptying the sales rack & extra fee for unemptied racks:

At the end of the sales period the sales rack must be empty a minimum one hour before closing time on the last day. When coming to empty your sales rack it’s also a good idea to look through the store and other sales racks, in case customers have left your items in the wrong places.

If a seller cannot empty their sales rack on time themselves, they can inform the staff and agree to a sales rack emptying service. This must be done minimum one day prior to the sales rack ending and the service fee is 15€ which will be charged separately. The service includes emptying your sales rack at the end of it and packing your items into bags ready to be picked up. The items will be stored for 7 days after the sales period ended and the rack was emptied and during those days they will be available for pick up according to the store’s opening hours.

If a seller does not empty their rack on time or agree to an emptying service with the staff before the deadline, we have to charge an emptying fee of 30€. The staff will empty the sales rack and the items will be stored for 7 days after the sales period, during which they will be available for pick up according to the store’s opening hours. The fee will be charged from the customer separately.

As you are emptying your sales rack or picking up your items, you must provide us with a valid identity card to prevent any malpractice.


Moody Monday kids clothes all inclusive service

Moody Kid’s clothing -

All Inclusive

Please also read our general terms of sale.

Services included in Kid’s clothing All Inclusive-sales periods:

Pricing the items, real time sales tracking, alarming the most expensive items, setting up the items for sale in the store and organizing/cleaning the display daily. In this service everything is included in the price. We’ll price your items with expertise and display them on our separate kid’s clothing section in size order. We might photograph some of the items on our social media.

Items sold on Kid’s clothing All Inclusive-sales periods:

The general rules for items that we sell are listed in our general terms of sale above. 

To this All Inclusive-sales period you can bring kid’s clothes (sizes 50-164cm), swimwear, shoes and slippers, headwear, gloves/mittens and baby carriers. Please note that kid’s clothing needs to be previously worn, season appropriate, non-damaged, clean and maximum 5 years old. You can also bring clean and non-damaged toys, games and books.

Bringing in & retrieving the items:

You simply need to bring in your items (4-7 business days before the start of your sales period) and retrieve the unsold items within 2 business days after your sales period has ended. As you are retrieving your items, you must provide us with a valid identity card to prevent any malpractice.  At the end of your sales period the staff of Moody Monday will gather and pack your unsold items back to you, in the bags you brought the items in with. You’ll receive an email when the items are ready for pick up.

Maximum amounts of items & storing fee for bringing in excess items:

To a 7 day Kids clothing All Inclusive-sales period we will price a maximum of 80 items and to a 14 day sales period a maximum of 120 items. Please do not bring in more items than the maximum amounts mentioned here. For storing excess items that go over these maximums we will charge a storing fee of 25€/week. This fee will be automatically deducted from the sales transfer at the end of the sales period.

Pricing rights:

As a customer books an All Inclusive-sales period they give Moody Monday Oy full rights to price their items. If you want to decide the prices yourself, please choose the better sales option for that, which is our “Do it Yourself”-sales period.


Moody Monday Helsinki sell kids clothing

Moody Kid’s clothing -
Do It Yourself

Please also read our general terms of sale.

Services included in the sales rack rent of a Kid’s clothing Do It Yourself-sales period:

A spot for your items in size order on our separate kid’s clothing section, hangers, pricing stickers, real-time sales tracking and also 25 alarms / 7 days. You can rent more alarms from us for 0,25€/pcs.

The staff of Moody Monday will organize/clean the kids clothing section daily.

Items sold on Kid’s clothing Do It Yourself-sales periods & the recommended amounts:

The general rules for items that we sell are listed in our general terms of sale above. 

To this sales period you can bring kids clothing (sizes 50-164cm), swimwear, shoes and slippers, headwear, gloves/mittens and baby carriers. You can also bring clean and non-damaged toys, games and books. Maximum amount of items for this sales period is not limited.

Pricing & items missing price tags:

It is the responsibility of the customer to price the items into our pricing system before the sales period begins and to attach the price stickers according to our instructions so that they will stay attached to the items. Price tags must be attached to the items already at home before bringing them in for the sales period.

We cannot sell items missing their price tags.

Bringing in your items & restocking the sales rack during the sales period:

The customer will bring their items (placed inside bags) to the store the day prior to the sales period beginning. The staff of Moody Monday will place the items for sale the morning of the sales period beginning. All of the items might not fit at once, but the staff will handle restocking the items for display and organizing/cleaning the display daily.

Retrieving items:

When the sales period ends, the unsold items must be retrieved within 2 business days. At the end of your sales period the staff of Moody Monday will gather and pack your unsold items back to you, in the bags you brought the items in with. You’ll receive an email when the items are ready for pick up. As you are retrieving your items, you must provide us with a valid identity card to prevent any malpractice.